Privacy Policy

General information

Responsible body

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Vivam GmbH
Collective Incubator
Jülicher Straße Q-s
52070 Aachen
Germany 

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Represented by the managing partners:
Jonathan Wirtz, Ahmed Hallawa, Annika Reitz
E-Mail: jonathan@vivam.io, ahmed@vivam.io, annika@vivam.io

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Data protection officer

Mike Peter
mpP Group / yourprivacyfirst. Data protection expert. Managing director and owner Mike Peter
Landeckring 19
76831 Impflingen

E-Mail: hello@yourprivacyfirst.de

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Basic information on data processing

Scope of processing personal data

We only process our users' personal data to the extent necessary to provide a functional website and our content and services. The processing of our users' personal data is carried out regularly only with the user's consent or to the extent that a legal basis permits the processing of personal data.

Legal basis for the processing of personal data

Insofar as we obtain the consent of the data subject for the processing of personal data, Art. 6 (1) lit. a EU General Data Protection Regulation (GDPR) serves as the legal basis.

When processing personal data that is necessary for the performance of a contract to which the data subject is party, Art. 6 (1) lit. b GDPR serves as the legal basis. This also applies to processing operations that are necessary for the implementation of pre-contractual measures.

Insofar as the processing of personal data is necessary to fulfill a legal obligation to which our company is subject, Art. 6 (1) lit. c GDPR serves as the legal basis.

If processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights, and freedoms of the data subject do not outweigh the former interest, Art. 6 (1) lit. f GDPR serves as the legal basis for processing.

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Data deletion and storage period

The personal data of the data subject will be deleted or blocked as soon as the purpose of storage no longer applies. Storage may also take place if this has been provided for by the European or national legislator in Union regulations, laws, or other provisions to which the controller is subject. The data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfillment of a contract.

Provision of the website and creation of log files

Description and scope of data processing

Each time our website is accessed, our system automatically collects data and information from the computer system of the accessing computer.

The following data is collected:

• Information about the browser type and version used

• The user's operating system

• The user's IP address

• Date and time of access

• Websites from which the user's system accesses our website

• Websites accessed by the user's system via our website

The data is also stored in our system's log files. This data is not stored together with other personal data of the user.

Legal basis for data processing

The legal basis for the temporary storage of data and log files is Art. 6 (1) lit. f GDPR.

Purpose of data processing

The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user's computer. For this purpose, the user's IP address must remain stored for the duration of the session.

Storage in log files is done to ensure the functionality of the website. In addition, the data serves to optimize the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.

These purposes also constitute our legitimate interest in data processing pursuant to Art. 6 (1) lit. f GDPR.

Duration of storage

The data is deleted as soon as it is no longer necessary for the purpose for which it was collected. In the case of data collection for the provision of the website, this is the case when the respective session has ended.

In the case of storage of the data in log files, this is the case after seven days at the latest. Storage beyond this period is possible. In this case, the IP addresses of the users are deleted or alienated so that an assignment of the calling client is no longer possible.

Right to object and right to erasure

The collection of data for the provision of the website and the storage of data in log files is essential for the operation of the website. Consequently, there is no right to object on the part of the user.

Use of cookies

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Description and scope of data processing

Our website uses cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user's computer system. When a user accesses a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is accessed again.

We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change.

The following data is stored and transmitted in the cookies:

• Language settings

We also use cookies on our website that enable us to analyze the surfing behavior of users.

This allows the following data to be transmitted:

• Frequency of page view

• Use of website functions

The user data collected in this way is pseudonymized by technical measures. This means that it is no longer possible to assign the data to the user accessing the website. The data is not stored together with other personal data of the users

When visiting our website, users are informed about the use of cookies for analysis purposes via an information banner and referred to this privacy policy. In this context, there is also a note on how to prevent cookies from being stored in the browser settings.

Legal basis for data processing

The legal basis for the processing of personal data using cookies is Art. 6 (1) lit. f GDPR.

Purpose of data processing

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page change.

The user data collected by technically necessary cookies is not used to create user profiles.

Analysis cookies are used for the purpose of improving the quality of our website and its content. Analysis cookies tell us how the website is used, enabling us to continuously optimize our offering.

These purposes also constitute our legitimate interest in the processing of personal data in accordance with Art. 6 (1) lit. f GDPR.

Duration of storage, objection and removal options

Cookies are stored on the user's computer and transmitted to our site. Therefore, as a user, you have full control over the use of cookies. By changing the settings in your Internet browser, you can deactivate or restrict the transmission of cookies. Cookies that have already been stored can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all the functions of the website to their full extent.

Contact form and email contact

Description and scope of data processing

Our website features a contact form that can be used to contact us electronically. If a user takes advantage of this option, the data entered in the input mask will be transmitted to us and stored. This data includes:

• Name

• Email address

• Phone number (optional)

• Message content

When the message is sent, the following data is also stored:

• The user's IP address

• Date and time of registration

Your consent is obtained for the processing of the data during the sending process and reference is made to this privacy policy.

Alternatively, you can contact us via the email address provided. In this case, the user's personal data transmitted with the email will be stored.

In this context, the data will not be passed on to third parties. The data will be used exclusively for processing the conversation.

Legal basis for data processing

The legal basis for data processing is Art. 6 (1) (a) GDPR if the user has given their consent.

The legal basis for processing data transmitted in the course of sending an email is Art. 6 (1) lit. f GDPR. If the purpose of the email contact is to conclude a contract, the additional legal basis for processing is Art. 6 (1) lit. b GDPR.

Purpose of data processing

The processing of personal data from the input mask serves us solely for the purpose of processing the contact request. In the case of contact by email, this also constitutes the necessary legitimate interest in the processing of the data.

The other personal data processed during the sending process serves to prevent misuse of the contact form and to ensure the security of our information technology systems.

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Duration of storage

The data will be deleted as soon as it is no longer necessary for the purpose for which it was collected. For personal data from the input mask of the contact form and data sent by email, this is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the matter in question has been conclusively clarified.

The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.

Right to object and right to erasure

The user has the option of revoking their consent to the processing of their personal data at any time. If the user contacts us by email, they can object to the storage of their personal data at any time. In such a case, the conversation cannot be continued.

All personal data stored in the course of establishing contact will be deleted in this case.

Newsletter

Description and scope of data processing

On our website, you have the option of subscribing to a free newsletter. When you register for the newsletter, the data from the input mask is transmitted to us.

• Email address

• Name (optional)

The following data is also collected during registration:

• IP address of the accessing computer

• Date and time of registration

Your consent is obtained for the processing of the data during the registration process and reference is made to this privacy policy.

If you purchase goods or services on our website and provide your email address, we may use it to send you a newsletter. In such a case, the newsletter will only be used to send direct advertising for our own similar goods or services.

In connection with data processing for the sending of newsletters, no data will be passed on to third parties. The data will be used exclusively for sending the newsletter.

Legal basis for data processing

The legal basis for processing data after the user has registered for the newsletter is Art. 6 (1) (a) GDPR, provided the user has given their consent.

The legal basis for sending the newsletter following the sale of goods or services is Section 7 (3) UWG (German Unfair Competition Act).

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Purpose of data processing

The user's email address is collected for the purpose of delivering the newsletter.

Other personal data collected during the registration process is used to prevent misuse of the services or the email address used.

Duration of storage

The data will be deleted as soon as it is no longer necessary for the purpose for which it was collected. The user's email address will therefore be stored for as long as the newsletter subscription is active.

Other personal data collected during the registration process is usually deleted after a period of seven days.

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Right to object and right to erasure

The user concerned may unsubscribe from the newsletter at any time. A link for this purpose is provided in every newsletter.

This also allows the user to revoke their consent to the storage of personal data collected during the registration process.

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Appointment booking

Description and scope of data processing

On our website, we offer you the opportunity to make appointments with us. We use [name of appointment booking tool, e.g., Calendly, Appointy, etc.] to book appointments. When you use this function, the data you enter is transmitted to us and stored. This data usually includes:

• Name

• Email address

• Phone number (optional)

• Desired appointment (date and time)

• Subject/reason for the appointment

• Additional information that you provide in the comment field

When the appointment request is sent, the following data is also stored:

• The user's IP address

• Date and time of the request

Your consent is obtained for the processing of the data during the booking process and reference is made to this privacy policy.

Legal basis for data processing

The legal basis for data processing is Art. 6 (1) (a) GDPR if the user has given their consent.

If the appointment serves to initiate or fulfill a contract, the additional legal basis for processing is Art. 6 (1) (b) GDPR.

Purpose of data processing

The processing of personal data from the appointment booking form serves to arrange the appointment and subsequently contact the user. This data is also required to prepare and carry out the agreed appointment.

The other personal data processed during the submission process serves to prevent misuse of the appointment booking system and to ensure the security of our information technology systems.

Duration of storage

The data will be deleted as soon as it is no longer required for the purpose for which it was collected. For personal data from the appointment booking form, this means that it will be deleted after the appointment has been processed and the resulting transaction has been completed.

If a contractual relationship exists after the appointment, the data necessary for contract processing is subject to the statutory retention periods and will be stored for a longer period of time.

The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.

External service providers for appointment booking

We use the service [name of service provider] to provide our appointment booking system. This is an external provider with whom we have concluded a data processing agreement in accordance with Art. 28 GDPR. The provider's privacy policy can be found at [link to the provider's privacy policy].

Right to object and right to erasure

Users may revoke their consent to the processing of their personal data or cancel an appointment at any time. In this case, the personal data stored in connection with the appointment booking will be deleted, provided that there are no legal obligations to retain it.

To cancel an appointment or have your personal data deleted, please contact us using the contact details provided in section 1.1.

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Analysis tools and advertising

Google Analytics

Our website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics uses so-called “cookies.” These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.

The storage of Google Analytics cookies and the use of this analysis tool are based on Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

IP anonymization

We have activated the IP anonymization function on this website. This means that your IP address will be truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

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Browser Plugin

You can prevent cookies from being stored by adjusting your browser software settings accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google.